Guest Post: Personalization and Respect Central to Creating Value for Non-Traditional Students
APUS is dedicated to implementing best practices and programs for our students that support their academic and personal success. In this guest post, Caroline Simpson, APUS assistant provost of student services, shares her thoughts on personalization of service, transparency of options, and various support practice benefits.
*Snippet from Evolllution
Non-traditional students expect a level of service from institutions that is, frankly, foreign to many higher education leaders.