On October 26, 2009, the National Institute for Learning Outcomes Assessment (NILOA) issued the results of its first annual survey of Provosts and Chief Academic Officers.  When I read the press release and skimmed through the survey, I asked Dr. Jennifer Stephens, our Associate Vice President and Dean of Assessment, to provide me with a guest article describing the survey and the significant findings.

For those of us working for regionally accredited, market-driven institutions, the survey confirms that we utilize assessment and assessment tools in many more ways than traditional research institutions.  I cannot speak for all for-profit institutions, but we embraced assessment as a tool when we realized its value in diagnosing what worked and what didn’t as the online learning field continued to evolve through improvements in pedagogy and technology.  A group of like-minded, for profit and non-profit institutions joined together to form Transparency by Design (TBD), an initiative to publish learning outcomes in a common reporting format.  As we continue to utilize assessment for quality improvement, our faculty will gain the knowledge of what works better for online teaching and our students will benefit through better designed and better instructed classes and programs.  Organizations like NILOA and TBD will share best practices with the goal of providing better outcomes for students.

I think you will enjoy reading the results of the survey as summarized by Dr. Stephens.   I look forward to seeing future surveys that indicate that progress in the utilization of assessment tools is being made by all institutions of higher education.

Over the past decade, calls for assessment and accountability have increased as the educational community has become more vocal about the need to be more systematic in assessing student performance.  This is evidenced by: 1) regional and national meetings that focus on assessment; 2) accountability initiatives such as the Voluntary System of Accountability (VSA), University and College Accountability Network (U-CAN), and Transparency by Design; and 3) the recent sharp increase of assessment tools and organizations that focus on the assessment of student learning outcomes.

To better understand the dynamics of student learning outcomes assessment in higher education institutions, the National Institute for Learning Outcomes Assessment (NILOA) was launched in 2008 to assist institutions and others in discovering and adopting promising practices in the assessment of college student learning outcomes. The vision of the NILOA is to discover and disseminate ways that schools can productively use assessment data internally to inform and strengthen undergraduate education, and externally to communicate with policy makers, families and other stakeholders.  The NILOA project is based at the University of Illinois and Indiana University. Stan Ikenberry and George Kuh serve as co-principal investigators, and Peter Ewell serves as a Senior Scholar. The initiative is guided by a National Advisory Panel and supported by foundations including Lumina Foundation for Education, the Carnegie Corporation of New York, and the Teagle Foundation.

To advance their mission and as their first big project, the NILOA surveyed provosts or chief academic officers at all regionally accredited, undergraduate-degree-granting, two and four year, public, private, and for-profit institutions in the U.S. about the assessment activities conducted at their institutions.  In the spring of 2009, the questionnaire was administered to 2809 institutions.  There was a 53% response rate with 1518 schools responding.  

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There are very good reasons why more than 620,000 students are currently enrolled with regionally accredited online higher education institutions:  their high-quality bachelor’s and master’s degree programs are affordable, convenient, and lead to both personal and professional enrichment.  Some of the best universities leverage the power of the internet to help advance students’ knowledge, critical thinking skills and exposure to diverse ideas and people required for success in today’s complex, digitally-connected world.

It is unfortunate that in her article, “Degrees of Difficulty: The Truth About Online Universities” (March/April 2009), Catherine Elton largely overlooks these benefits in her examination of the alleged student recruiting practices of a few online institutions.  While some institutions may be overly aggressive in attracting new students – and, it is helpful to highlight practices that should be of concern to consumers – I do not believe it is fair to characterize most online or for-profit institutions that way; and it certainly does not speak to the academic quality they offer.

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As part of my ongoing review of some of the literature and topics around the affordability of a college education, I happened to find a publication from the National Center for Public Policy and Higher Education entitled The Iron Triangle: College Presidents Talk about Costs, Access, and Quality.  Prepared by John Immerwahr, Jean Johnson, and Paul Gasbarra, the report is about a unique piece of research in which 30 college and university presidents were interviewed for their perspectives on the three major issues of cost, access, and quality of higher education (and, the corners forming the Iron Triangle).

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This time of the year offers many opportunities for personal reflection.  For those of us raised in the Judeo-Christian faiths, the celebration of the rebuilding of the Temple in Jerusalem and the birth of Jesus are events that mark centuries of traditions and religious faith.  For people of these and other faiths, the end of the year and the beginning of the New Year on January 1 are times to celebrate the passage of time and to mark new opportunities in the year ahead.

In America, we are transitioning the leadership of our government which we have done every four or eight years since 1792.  This year, the voters wanted change.  The Obama administration has promised change while facing the formidable challenges associated with stepping into the leadership role of the world’s largest economic engine during a global and domestic economic crisis which is unprecedented since the Great Depression.  By all accounts, the situation has not reached its bottom and it will be years before we climb out of a trough created by our own hands.   Even worse is the knowledge that many of the “solutions” may be politically inspired and not the “best” solutions for the situation.

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American Public University System has focused on assessment and learning outcomes since 2004. Dr. Jennifer Stephens, our Dean of Assessment, publishes our learning outcomes on the web at http://www.apus.edu/learning-outcomes-assessment. We are committed to continuous improvement and making sure that we are providing online programs that match our students’ needs. I asked Dr. Stephens to provide me with a guest blog article summarizing the trends in accountability and our participation in the Transparency by Design initiative.

As Congress and the U.S. Education Department are placing increasing public pressure on higher education institutions to publish significantly more information about their performance, accountability initiatives are on the rise. The need for greater accountability in higher education was formally recognized in September 2006, when Secretary of Education Margaret Spellings issued the recommendations of her Commission on the Future of Higher Education. Included in this report is language on the requirement of higher education institutions to use standardized assessments of student learning. Met by much criticism and derided as a “one size fits all” approach by many college leaders, higher education organizations and institutions have responded by forming voluntary accountability systems. Recognizing the importance of informing students and the public about the educational value offered by their institutions, colleges and universities have committed to releasing data about student learning outcomes and other data that have not been previously published. At the annual meeting of the Higher Learning Commission in Chicago this past April, commission representatives described three major accountability initiatives:

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